an Order | After Hour Delivery Charge | Missed Delivery Fee
Your Percentage | Keep Filled Program | Budget
Placing an Order
When placing an order with the answering service be sure
to leave your:
After Hour Delivery Charge
Please note that if you run out of gas and require a
delivery after hours, there is a $50.00 late delivery charge, plus a $50.00
system check. Someone must be home at the time of the delivery.
Missed Delivery Fee
If we are unable to deliver, because of locked gates,
dangerous dogs not put up, failure to leave payment if instructed, or any
reason beyond our control, you will be charged a $25.00 missed delivery fee.
The propane tank is equipped with a percentage gauge
which designated the percentage of L.P. Gas remaining in the tank and should
be used when determining when to call for delivery. The percentage gauge is
located underneath the lid of the tank and is about the size of a silver
dollar with numbers beginning with 5 and increasing up to 95. Ideally, you
should call the office and order more gas when the gauge is between 20% and
30%. In cold weather this should give our drivers enough time to deliver your
gas before you are in danger of running out. Since we cannot guarantee same
day deliveries, please be sure to place your orders in advance.
Sometimes, these gauges can hang up and not read
correctly. So, if you are using more gas than you gauge is showing, tap on the
side of the gauge with a hard object, and usually the vibration from the
impact will causes the gauge to drop down to the correct level.
Keep Filled Program
Some of our customers prefer to be kept on a "Keep
Filled" basis. Their tanks are automatically filled year-around, whenever
the driver is in the area. Those individuals wanting to be kept filled should
have a good credit rating and be willing to accept deliveries in the spring
and summer as well as the fall and winter. If you would like more information about
being a "Keep Filled" customer, please contact the office or send us
an e-mail now.
Our Budget Billing Program is designed so that monthly
payments are made year-around without monthly interest charges. On this plan
customers are also placed on a "Keep Filled" basis. If
you would like more information about our Budget
Billing Program, please contact the office or send
us an e-mail now.